Last updated: 17-09-2023
Thank you for shopping at Hadaya Food. We value your satisfaction and want to ensure a seamless experience when it comes to returns and refunds. Please read our policy carefully:
Returns:
Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will arrange for a return or replacement at no extra cost to you.
Incorrect Items: If you receive an item different from what you ordered, please contact us within 7 days of receiving your order. We will arrange for the correct item to be sent to you or issue a refund.
Non-Returnable Items: Due to the nature of our products, we cannot accept returns for items that have been opened or used unless they are damaged or defective.
Refunds:
Full Refunds: If a return is approved for damaged, defective, or incorrect items, we will process a full refund to your original payment method, including shipping charges (if applicable).
Partial Refunds: In some cases, we may offer partial refunds for items that are returned with minor damage or signs of use. The amount of the partial refund will be determined on a case-by-case basis.
How to Initiate a Return:
Please contact us at contacts@hadayfood.com or call us at +91-9871058597 to request a return authorization.
Once your return request is approved, we will provide you with instructions on how to return the item.
Conditions for Returns and Refunds:
All returned items must be in their original packaging and in the same condition as when you received them. Returns must be initiated within 7 days of receiving your order. You are responsible for return shipping costs, except in cases of damaged, defective, or incorrect items.
Cancellation Policy:
If you wish to cancel your order, please contact us as soon as possible. Orders can only be cancelled before they are shipped. Once an order is shipped, our standard return policy applies.
Contact Us:
If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us at:
Address: Plot no, 94 Block-D, Sector-10, Near Noida Stadium, Noida, G.B. Nagar, 201301, Uttar Pradesh, India.
Email: contacts@hadayfood.com
Phone: +91-9871058597
We are committed to providing you with the best possible customer service, and we will do our utmost to resolve any issues promptly and fairly. Your satisfaction is our priority.

